18th POST- EXPLAIN WHAT IS 'COMMUNICATION GAP' UNDER SYSTEM ANALYSIS PHASE

COMMUNICATION GAP

Step 1: Survey current system

Step 2: Identify information needs

Step 3: Identify systems requirements

Step 4: Systems analysis reports

Phase I: Survey the Present System

Ø  Gain a fundamental understanding of the operational aspects of the system.

Ø  Establish a working relationship with users.

Ø  Collect important data.

Ø  Identify specific problems.

Communication Gap Problem:

System analyst- management

-          Job security

-          Uncertainty

-          Resistance to change

Approaches to Communication Gap:

ü  Get to know as many people involved in the system as soon as possible.

ü  Communicate the benefits of the proposed system.

Sources for gathering facts: Inside & Outside

Analysis of survey findings.

Phase II: Identify Information Needs

v  Identify the manager’s primary job responsibilities.

v  Identify the means by which the manager is evaluated.

v  Identify some of the major problems the manager faces.

v  Identify the means by which the manager evaluates personal output.

Phase III: Identify the Systems Requirements

·         Inputs

·         Outputs

Phase IV: Develop a Systems Analysis Report

What are keys elements of this report?

Ø  A summary of scope and purpose of the analysis project

Ø  A reiteration of the relationship of the project to the overall strategic information systems plan.

Ø  A description of any overall problems in the specific subsystem being studied.

Ø  A summary of the decisions being made and their specific information requirement.

Ø  Specification of system performance requirements.

Ø  An overall cost budget and timetable

Ø  Recommendations for improving the existing system and modifying objectives.